What is the policy?
- Used underwear and socks are not allowed for sale on Ventio, even if clean. This includes boxer shorts, panties, briefs, diapers, and athletic supporters. Bras are not considered underwear and may be sold if meeting other policy requirements.
- Used clothing items (excluding prohibited underwear and socks) must be properly cleaned and free from stains, odors, or damage before listing.
- Listings for used clothing must not contain language or images that fetishize the item or the person modeling it.
- Listings and sales must comply with Ventio’s User Agreement and all applicable Cyprus and EU laws concerning consumer protection, health, and hygiene.
Additional Info
- Sellers should clearly disclose the condition of used clothing items and ensure cleanliness standards are met.
- Avoid any content or descriptions that could be interpreted as inappropriate or fetishizing.
- Ensure compliance with applicable Cyprus consumer protection laws and EU e-commerce regulations related to product hygiene and safety.
- Sellers are encouraged to maintain transparency to uphold buyer trust and satisfaction.
Activity on Ventio must follow this policy, the Ventio User Agreement, and all applicable Cyprus and EU laws. Non-compliance may result in listing removal, warnings, account restrictions, or suspension.
Tip: Visit Help Center on Ventio to find details about any policy issues with your account or listings, and get the information you need to quickly resolve them.
Why does Ventio have this policy?
This policy protects buyers by ensuring they receive clean, hygienic, and accurately described used clothing. It also helps maintain a professional and trustworthy marketplace, aligns with health and hygiene standards under Cyprus and EU laws, and supports consumer confidence in Ventio.
